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Technology

As Veterans Affairs expands automation, it commits more errors on veterans’ claims

Caleb Johnson
Sports Reporter · Monday, November 9, 2026 at 9:33 PM · 1 min read
As Veterans Affairs expands automation, it commits more errors on veterans’ claims — McDonough Technology news

An investigation by The Beam reveals that an increased use of automation has led to a rise in errors when collecting medical records for veterans' claims. The Department of Veterans Affairs introduced the Automated Decision Support tool in December 2021,…

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